We consider ensuring the right to the protection of personal data as a fundamental commitment of THE WOMEN'S LOCKER SRL Company, therefore we will dedicate all necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016 / 679 ( "General Regulation on Data Protection" or "GDPR" ), as well as with any other legislation applicable in Romania.
As one of the key principles of this legal framework is transparency, we have prepared this document to inform you of how we collect, use, transfer and protect your personal data when you interact with us. our products and services through our websites.
Who are we and how can you contact us?
THE WOMEN'S LOCKER is the trade name of, THE WOMEN'S LOCKER SRL, legal person of Romanian nationality, having its registered office in Bucharest, Fundeni 137 road, sector 2, with serial number in the Trade Register J40 / 14588 / 10.10 .2018, unique registration code 39984289, bank account RO25INGB0000999908440237 opened at ING BANK., Legally represented by Vlad Alexandru - Administrator, as Beneficiary, hereinafter referred to as "WOMEN'S LOCKER" or "new". For the purposes of data protection law, we are the operator when we process your personal data.
As we are always open to hearing your views and providing any additional information you may need regarding the processing For your data, we encourage you to contact us at the e-mail address firstname.lastname@example.org or by mail or courier at: Bucharest, Fundeni 137 road, sector 2, Ap22.
What categories of personal data do we process?
We generally collect your personal data directly from you, so you have control over the type of information you provide to us. By way of example, we receive information from you as follows:
When you create a WOMEN'S LOCKER account, send us: your email address, first and last name;
In your personal page (My Account) in the WOMEN'S LOCKER platform you can add additional information, such as: photo, gender, nickname, mobile phone number, landline number, date of birth, level of education, delivery addresses, address alternative e-mail, bank card details, etc.
When you place an order, you provide us with information such as: desired product, first and last name, delivery address, billing details, payment method, phone number, bank card details, etc.
We also offer you the opportunity to register on the WOMEN'S LOCKER platform through your Facebook or Google account. If you opt for one of these options, you will be directed to a page managed by Facebook Inc / Google LLC, where they will inform you about the transfer of your data to WOMEN'S LOCKER. You can consult the privacy policies of Facebook and Google, respectively, using the following links:
https: // www.facebookcom / about / privacy
We may also collect and further process certain information regarding your behavior while visiting our website, in order to personalize your online experience and provide you with offers tailored to your profile. We invite you to find out more details in this regard by consulting the section on the purposes of processing below.
We do not collect or otherwise process sensitive data, included in the General Data Protection Regulation in special categories of personal data. We also do not want to collect or process data from minors under the age of 16.
What are the purposes and grounds for processing?
We will use your personal data for the following purposes:
To provide WOMEN'S LOCKER services for your benefit
This general purpose may include, as appropriate, the following:
Account creation and administration within the WOMEN'S LOCKER platform;
- Order processing, including taking over, validating, shipping and invoicing;
- Solving cancellations or problems of any kind related to an order, goods or services purchased;
- Returning the products according to the legal provisions;
- Reimbursement of the value of the products according to the legal provisions;
- Providing support services, including answering questions about your orders or WOMEN'S LOCKER goods and services.
The processing of your data for these purposes is in most cases necessary for the conclusion and execution of a contract between WOMEN'S LOCKER and you. Also, certain processing subject to these purposes is required by applicable law, including tax and accounting law. p>
To Improve Our Services
We always want to offer you the best online shopping experience. For this, we may collect and use certain information regarding your Buyer's behavior, we may invite you to complete satisfaction questionnaires subsequent to the completion of an order or we may conduct, directly or with the help of partners, market research and research. we base these activities on our legitimate interest in conducting business, always taking care that your fundamental rights and freedoms are not affected.
We want to keep you up to date on the best deals for the products / services you are interested in. In this sense, we can send you any type of message (such as: e-mail / SMS / telephone / mobile push / webpush / etc.) Containing general and thematic information, information on products similar or complementary to those that You have purchased them, information about offers or promotions, information about products added to the "My Account / Cart" section or the "Account / Favorites" section, or you have shown interest in purchasing them, as well as other commercial communications such as research market and opinion polls, and we can post personalized recommendations on the website. In order to provide you with information of interest to you, we may use certain data regarding your buyer behavior (eg products viewed / added to wishlist / purchased) to create a profile for you.
We always make sure that such processing is carried out in compliance with your rights and freedoms, and that the decisions made thereunder have no legal effect on you and do not affect you in a significant way.
In most cases, we base our marketing communications on your prior consent. You may change your mind and withdraw your consent at any time by:
Changing your client account settings in the "Preferences" section; Access the unsubscribe link displayed in the messages you receive from us or by contacting WOMEN'S LOCKER using the contact details described above.
In certain situations, we may base our marketing activities on our legitimate interest in promoting and developing our business. In any case where we use information about you for our legitimate interest, we take care and take all necessary measures to ensure that your fundamental rights and freedoms are not affected. However, you can request us at any time, by the means described above, to stop the processing of your personal data for marketing purposes, and we will process your request.
To defend our legitimate interests
There may be situations in which we use or transmit information to protect our rights and business. These may include:
- Measures to protect the website and users of the WOMEN'S LOCKER platform from cyber attacks:
- Measures to prevent and detect fraudulent attempts, including the transmission of information to the competent public authorities;
- Measures to manage various other risks.
The general basis of these types of processing is our legitimate interest in defending our business, and it is understood that we ensure that all measures we take guarantee a balance between our interests and your fundamental rights and freedoms.
Also, in certain cases we base our processing on legal provisions such as the obligation to ensure the protection of goods and values provided by the applicable legislation in this matter.
How long do we keep your personal data?
As a general rule, we will store your personal data as long as you have an account on the WOMEN'S LOCKER platform. You may ask us to delete certain information or close your account at any time, and we will respond to such requests, subject to the retention of certain information, including after closing your account, when required by applicable law or our legitimate interests.
To whom do we transmit your personal data?
As appropriate, we may transmit or provide access to certain personal data of you to the following categories of recipients:
- courier service providers;
- payment / banking service providers;
- marketing / telemarketing service providers;
- market research service providers;
- insurance companies;
- IT service providers;
- other companies with which we can develop joint programs to offer our goods and services on the market.
If we have a legal obligation, or if it is necessary to protect our legitimate interest, we may also disclose certain personal data to public authorities.
We ensure that access to your data by third party legal entities under private law are made in accordance with the legal provisions on data protection and confidentiality of information, based on contracts concluded with them.
In which countries do we transfer your personal data?
We currently store and process your personal data in Romania.
However, we may transfer certain of your personal data to entities located in the European Union or outside the Union, including in countries for which the European Commission has not recognized an adequate level of protection of personal data.
We will always take steps to ensure that any international transfer of personal data is carefully managed in order to protect your rights and interests. Transfers to service providers and other third parties will always be protected by contractual commitments and where applicable, through other guarantees, such as standard contractual terms issued by the European Commission or certification schemes, such as the Privacy Shield for the protection of personal data transferred from within the EU to the United States.
You can contact us at any time , using the contact details listed above, to find out more about the countries where we transfer your data, and the guarantees we have put in place regarding these transfers.
How do we protect the security of your personal data?
We are committed to ensuring the security of your personal data by implementing appropriate technical and organizational measures in accordance with industry standards.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform. which allows us to sell our products and services.
Your data is stored through the data store, databases and the general Shopify application. They store data on a secure server behind a firewall.
The transmission of your personal data is done using state-of-the-art encryption algorithms and stored on secure servers, while ensuring data redundancy.
We use PayU payment processor services to make payments. Any payment information is encrypted using HTTPS technology with TSL 1.2 encryption. , is not completely secure, there is a risk that the data will be viewed and used by unauthorized third parties. We cannot be responsible for such vulnerabilities in systems that are beyond our control.
What rights do you have?
The General Data Protection Regulation recognizes a number of rights in relation to your personal data. You may request access to your data, the correction of any errors in our files and / or you may object to the processing of your personal data. You can also exercise your right to complain to the competent supervisory authority or to go to court. Where applicable, you may also have the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.
More information on each of these rights can be obtained by consulting the table below. below.
In order to exercise your rights, you may contact us using the contact details listed above. Please note the following if you wish to exercise these rights:
We take seriously the confidentiality of all Records that contain personal data. For this reason, please send us your requests regarding such Registrations using the e-mail address of the WOMEN'S LOCKER account. Otherwise, we reserve the right to verify your identity by requesting additional information to confirm your identity.
We will not charge you a fee to exercise any rights with respect to your personal data, unless your request is made.access to information is unfounded, respectively repetitive or excessive, in which case we will charge a reasonable amount in such circumstances. We will inform you of any fees applied before resolving your request.
We intend to respond to any valid requests within a maximum of one month, unless this is particularly complicated or if you have made multiple requests, in which case we will respond within a maximum of one month. two months. We will let you know if we need more than a month. We may ask if you can tell us exactly what you want to receive or what worries you. This will help us to act faster and shorten the response time to your request.
Third party rights.
I must not comply with a request if it would adversely affect the rights and freedoms of other data subjects.
You can ask us:
• to confirm if we process your personal data;
• to provide you with a copy of this data;
• to provide you with other information about your personal data, such as the data we have, what we use it for, to whom we disclose it, if we transfer it abroad and how we protect it, how long we keep it, what rights you have, how you can file a complaint , where we obtained your data, to the extent that the information has not already been provided to you by this information.
You may ask us to correct or complete your inaccurate or incomplete personal data.
We may try to verify the accuracy of the data before rectifying it.
You can ask us to delete your personal data, but only if:
- they are no longer needed for the purposes for which they were collected; or
- You have withdrawn your consent (if the data processing is based on your consent); or
- exercise a legal right to object; or
- they were processed illegally; or
- We have a legal obligation in this regard.
We are under no obligation to comply with your request to delete your personal data if the processing of your personal data is necessary:
- for compliance with a legal obligation; or
- for finding, exercising or defending a right in court.
There are certain other circumstances in which we are not required to comply with your request to delete data, although these are the two most likely circumstances in which we may deny this request.
Please note that before exercising this right, you must download from your WOMEN'S LOCKER account and save all documents related to orders made from WOMEN'S LOCKER, regardless of whether the invoicing was made to you or to another person. physical or legal (such as: invoices, warranty certificates). If you do not perform this procedure before exercising your right to delete, you will lose all these documents and WOMEN'S LOCKER will be unable to provide them to you, as the case may be, because the process of deleting data or account WOMEN'S LOCKER, with all its data and documents, is an irreversible process.
Restrict data processing
You can ask us to restrict the processing of personal data, but only if:
- their accuracy is challenged (see rectification section) to allow us to verify their accuracy; or
- processing is illegal, but you do not want the data to be deleted; or
- they are no longer needed for the purposes for which they were collected, but you need them to establish, exercise or defend a right in court; or
- You have exercised your right to object, and verification that our rights prevail is ongoing
we have your consent; or
- to ascertain, exercise or ensure the defense of a right in court; or
- To protect the rights of WOMEN'S LOCKER or any other natural or legal person.
You may ask us to provide you with personal data in a structured, commonly used, and automatically readable format, or you may request that it be "ported" directly to another data controller. , but in each case only if:
- processing is based on your consent or the conclusion or execution of a contract with you; si
- Processing is done by automatic means.
You may object at any time, for reasons related to your particular situation, to the processing of your personal data under our legitimate interest, If you consider that your fundamental rights and freedoms prevail You may also object at any time to the processing of your data for the purpose of direct marketing (including profiling), without giving any reason, in which case we will cease processing as soon as possible.
Automatic decision making
You can request not to be subject to a decision based solely on automatic processing, but only when that decision:
- produces legal effects on you; or affects you in a similar way and to a significant extent. This right does not apply if the decision reached following the automatic decision-making:
We need to enter into or enter into a contract with you.
- It is authorized by law and there are adequate guarantees for your rights and freedoms; or
- is based on your explicit consent.
You have the right to file a complaint with the supervisory authority regarding the processing of your personal data. In Romania, the contact details of the data protection supervisory authority are as follows:
National Authority for the Supervision of Personal Data Processing
G-ral Blvd. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest, Romania
Phone: +40.318.059.211 or +40.318.059.212;
Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance, and we promise that we will make every effort to resolve any issue amicably.
Please note that you may contact us at any time regarding data protection by submitting your request in any of the following ways:
- by email at: email@example.com
- by mail or courier to the address: Bucharest, Fundeni 137 road, sector 2, Ap22, mention data protection.
- by phone: 0040 722 844286